FOXTEL users have reported their Samsung Smart TVs are making the dumb move of randomly inserting ads during movies.
The problem, which has been acknowledged on Foxtel’s website as a
Samsung problem, comes the day after the news media jumped on spying
concerns after the wording of Samsung’s privacy terms made headlines.
The glitch, which has been reported by several people using Foxtel apps through their Samsung smart TV, is that the TV randomly inserts a Pepsi ad that displays silently on the screen.
A Foxtel spokesman today said: “This was an unintentional action by Samsung that we’re working closely with them to resolve ASAP.”
The problem came to light when Foxtel users began reporting the problem on the Foxtel support website.
Samsung released a statement this morning apologising for the glitch which it blamed on a unintended software update.
“Samsung Electronics Australia is aware of an issue that has caused some Samsung Smart TV users to experience program interruption in the form of a Pepsi advertisement,” the statement said.
“This was a result of an error that occurred as part of a recent software update that was not intended for the Australian market.
“We can confirm that the issue has now been rectified and that there are currently no plans to introduce this type of advertising in Australia in the near future. Samsung Electronics Australia would like to apologise for any inconvenience that this has caused to our customers.”
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